Frequently asked questions
Ordering, capacities, certification, installation abroad, warranty and shipping. Each product and category page also answers questions specific to that equipment.
What does Shanghai Mars Industrial make?
We design and manufacture stainless-steel processing equipment and complete turnkey lines for dairy (milk, yogurt, UHT, cheese, butter), fruit and vegetables (tomato paste, juice, pulp), plant-based milk, and specialty foods, plus pasteurizers, evaporators, tanks and CIP systems.
Do you supply complete turnkey plants or single machines?
Both. We can deliver one machine, a process section such as pasteurisation and CIP, or a complete turnkey plant covering process design, manufacturing, installation, commissioning and operator training.
What capacities can you build?
Our lines range from pilot and mini plants of a few hundred litres per hour up to industrial plants processing hundreds of tonnes of raw material per day. Capacity is set by your daily volume and operating hours.
What certifications do your machines have?
Our equipment is supplied with CE marking and is manufactured under an ISO 9001 quality management system. Product-contact parts are made from SUS304 or SUS316L stainless steel.
Do you install equipment outside China?
Yes. Engineers can be sent to your site for installation, commissioning and training, and we also provide video technical support, online support and spare parts after the warranty period.
What warranty do you offer?
Most machines and lines carry a 12-month warranty, including core components such as PLCs, motors, pumps and pressure vessels. Warranty terms are confirmed in each quotation.
Can you customise voltage and materials?
Yes. Voltage (for example 220 V, 380 V, 415 V or 440 V, 50 or 60 Hz), stainless grade, capacity, automation level and layout are customised to your site and local standards.
How is equipment packed and shipped?
Equipment is fixed on stainless or steel supports, protected with film and foam, and packed in export wooden crates or containers, then shipped from Shanghai port.
How do I get a quotation?
Send us your product, target daily output, packaging, power supply and installation country using the inquiry form, email or WhatsApp. Our engineers reply with a process proposal and quotation.
Questions by equipment family
- Dairy processing lines — What is included in a turnkey dairy processing line?
- Cheese & butter equipment — How much milk does it take to make 1 kg of cheese?
- Fruit & vegetable processing — What is the difference between hot break and cold break tomato processing?
- Juice & beverage lines — Should I produce NFC juice or concentrate?
- Plant-based milk lines — How much soy milk does 1 kg of soybeans make?
- Pasteurizers & sterilizers — What temperature does an HTST milk pasteurizer use?
- Evaporators — Falling film or forced circulation?
- Tanks, silos & CIP — What temperature should a milk cooling tank hold?
- Specialty food plants — Can you design a plant from my own recipe?